Frequently Asked Questions
Where do products ship from?
Nevada and New Jersey
How does it work?
Arctic Air® Freedom™’s wearable design keeps your hands free and allows you to take it anywhere! It also helps cool the air immediately around you.
What battery type does it use?
Arctic Air® Freedom™ uses a Lithium Polymer battery.
What is the difference between the 2- year Protection Plan and the Extended Warranty?
The Extended Warranty: Only offered with purchase of the Deluxe model and it covers the damage or defect of the product.
The 2 Year Protection plan: Offered to the Standard or Deluxe unit and extends outside the scope of the Extended Warranty. This Plan covers replacements for any reason.
What materials are the filters made of?
The replacement filters are made of mesh and plastic.
How often should the filters be replaced?
It is recommended to replace the filters every 1-3 months, depending on usage. There is no indication system that notifies you when the filter should be replaced.